Frequently asked questions
About clothing
Yes, our shorts, leggings, and tops offer support and a compressive fit that flatters your figure, while always prioritizing comfort. They provide hold without squeezing or restricting your movement.
They have slots so you can add your own pads or padding if you wish, but they do not come with built-in foam by default.
Shipping & Returns
Of course! You can make an exchange or return within 30 days of receiving your order. The item must be in perfect condition and unworn. Check our full exchange and return policy here.
Yes, shipping costs and delivery times are calculated at checkout, but you can also check them directly here.
Our commitment is to get your set to you as quickly as possible. That’s why we process, prepare, and ship your order within a maximum of 24 hours (except in cases beyond our control).
- For mainland Spain, orders arrive within 24–72 business hours.
- For other European countries, delivery times may vary between 3 and 7 business days.
Please note that we cannot be held responsible for any delays caused by the courier companies.
Other questions
At Etereo House, we believe in doing things right, and that includes caring for the planet.
We use recycled fibers in many of our garments and work with seamless technology, which reduces material waste during production.
We focus on limited runs to avoid mass production and minimize environmental impact. Additionally, we manufacture in local workshops in Portugal and Spain, prioritizing ethical and close-to-home production.
We recommend washing your clothes in cold water (below 30ºC), using delicate cycles and avoiding fabric softener to preserve the elastic fibers. This way, you’ll not only extend the life of your garments but also help take care of the planet with every wash.
Absolutely! If you want to be the first to hear about new collections, restocks, or exclusive promotions, subscribe to our newsletter or follow us on Instagram.