Shipping policy

NATIONAL SHIPPING (SPAIN)

• Peninsula: Standard 48-72 hours – 4.90 € (free shipping from 85 €).
• Balearic Islands: Standard 48-72 hours – 5.90 € (free shipping from 85 €).
• Canary Islands: Standard 5-10 days – 7.90 € (free shipping from 100 €).
• Ceuta and Melilla: Standard 20 days – 7.90 € (free shipping from 100 €).

INTERNATIONAL SHIPPING

• Portugal: Standard 48-72 hours – 6.90 € (free shipping from 85 €).United Kingdom: Standard 3-7 days – £14.90 (free shipping from £120).
• Europe I (Germany, Luxembourg, Belgium, France, Netherlands, Austria, Czech Republic, Denmark, Italy, Liechtenstein, Poland, Slovenia, Slovakia):
• Standard 3-7 days – 12.90 € (free shipping from 150 €).
• Europe II (Georgia, Gibraltar, Vatican City, Jersey, Moldova, Ukraine):
• Standard 3-7 days – 19.90 € (free shipping from 180 €).
• Europe III (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Greece, Hungary, Ireland, Iceland, Kosovo, Latvia, Lithuania, Malta, Montenegro, North Macedonia, Monaco, Romania, Sweden, Norway, Serbia):
• Standard 3-7 days – 30.00 € (free shipping from 250 €).

INTERNATIONAL SHIPPING OUTSIDE EUROPE

• Regular: Standard 14-21 days – 25.00 € (free shipping from 300 €).

• Express: Standard 4-7 days – 35.00 € (free shipping from 300 €).

EXCHANGES

At Etereo House, customer satisfaction is our top priority, and we want you to enjoy your purchase. If you wish to make an exchange, you can request a size, color, or model change as long as the products:

• Are in their original condition, with no signs of use or damage.
• The 30-day return period has not expired.
• The item is properly packaged.
• The item has not been exposed to perfume, makeup, smoke, or other odors.

Otherwise, the exchange will not be possible.