Shipping policy
NATIONAL SHIPPING (SPAIN)
- Peninsula: Standard 48-72 hours – 4.90 € (free shipping from 85 €).
- Balearic Islands: Standard 48-72 hours – 5.90 € (free shipping from 85 €).
- Canary Islands: Standard 5-10 days – 7.90 € (free shipping from 100 €).
- Ceuta and Melilla: Standard 20 days – 7.90 € (free shipping from 100 €).
INTERNATIONAL SHIPPING
- Portugal: Standard 48-72 hours – 6.90 € (free shipping from 85 €).United Kingdom: Standard 3-7 days – £14.90 (free shipping from £120).
- Europe I (Germany, Luxembourg, Belgium, France, Netherlands, Austria, Czech Republic, Denmark, Italy, Liechtenstein, Poland, Slovenia, Slovakia):
- Standard 3-7 days – 12.90 € (free shipping from 150 €).
- Europe II (Georgia, Gibraltar, Vatican City, Jersey, Moldova, Ukraine):
- Standard 3-7 days – 19.90 € (free shipping from 180 €).
- Europe III (Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Finland, Greece, Hungary, Ireland, Iceland, Kosovo, Latvia, Lithuania, Malta, Montenegro, North Macedonia, Monaco, Romania, Sweden, Norway, Serbia):
- Standard 3-7 days – 30.00 € (free shipping from 250 €).
INTERNATIONAL SHIPPING OUTSIDE EUROPE
- Regular: Standard 14-21 days – 25.00 € (free shipping from 300 €).
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Express: Standard 4-7 days – 35.00 € (free shipping from 300 €).
EXCHANGES
At Etereo House, customer satisfaction is our top priority, and we want you to enjoy your purchase. If you wish to make an exchange, you can request a size, color, or model change as long as the products:
- Are in their original condition, with no signs of use or damage.
- The 30-day return period has not expired.
- The item is properly packaged.
- The item has not been exposed to perfume, makeup, smoke, or other odors.
Otherwise, the exchange will not be possible.